And let's be honest: it’s as easy to find a disengaged checkout clerk there as it is in any supermarket (why no self-checkouts?)Īnd IBM? It’s a stretch to suggest that IBM is “suffused with higher purpose” and “leavened with authentic caring”. Even in Whole Foods itself, of which I’m the biggest fan, performance varies considerably from store to store. Whether all of these firms now exhibit all of the characteristics of conscious capitalism deserves further examination. In his foreword, Bill George throws the net even wider and includes: IBM, Apple, Novartis, Wells Fargo, and General Mills. The book cites as examples of companies today that exemplify the new management paradigm: Whole Foods Market, The Container Store, Patagonia, Eaton, the Tata Group, Google, Panera Bread, Southwest Airlines, Bright Horizons, Starbucks, UPS, Costco, Wegmans, REI, Twitter, and POSCO. Once you make this shift, everything is different. It is a fundamental transition in world-view. The shift in management paradigm is as transformational as the shift from the medieval view that the sun revolves around the earth to the view that earth and the other planets revolve around the sun. Whatever it is called, it is radically different from the management mindset of most of the Global 1000, from the management practices usually advocated by leading consulting and private equity firms, and from the management practices taught in the majority of courses in today’s business schools and celebrated endlessly in some management journals. Other writers use different terms, including “customer capitalism”, “stakeholder capitalism”, “management 2.0”, “reorganizing for resilience”, “the power of pull”, “employees first”, the “net promoter system”, “wiki-management” or “radical management”. Mackey and Sisodia call their particular flavor of the paradigm shift “conscious capitalism”. Brown, John Seely Brown, Rod Collins, Bill George, Ranjay Gulati, John Hagel, Gary Hamel, Umair Haque, Vlatka Hlupic, Roger Martin, Lisa Earle McLeod, Vineet Nayar, Franz Roeoesli, Fred Reichheld and Jeff Sutherland. They join other thought leaders, including Alan W. Mackey and Sisodia are of course not alone in arguing that a shift in the management paradigm is under way. It’s presenting a different way of thinking and speaking and acting in the workplace. The book isn’t just talking about a few management techniques or tools.
#Mackys shift exchange how to#
The book is a hymn of praise to the emerging new paradigm of management as well as a guide on how to implement it. “They exist in the real world, by the dozens today but soon to be by the hundreds and thousands.” The prime example that they offer is of course Whole Foods itself, but there are other firms which also implement the principles. Such businesses, say Mackey and Sisodia-"suffused with higher purpose, leavened with authentic caring, influential and inspirational, egalitarian and committed to excellence, trustworthy and transparent, admired and emulated, loved and respected"-are not imaginary entities in some fictional utopia. Not so, say John Mackey, Co-CEO of Whole Foods Markets and co-founder of the conscious capitalism movement and Raj Sisodia in their brilliant new book, Conscious Capitalism: Liberating the Heroic Spirit of Business (Harvard Business Review Press, January 2013): a great start to the new year! "Imagine a business that exists in a virtuous cycle of multifaceted value creation… while also delivering superior financial results year after year, decade after decade…" "See in your mind’s eye a business that chooses and promotes leaders because of their wisdom and capacity for love and care…
0 kommentar(er)
